Remote Senior Director: Experiential CX & Event Architect

24 Seven Talent; San Francisco (CA); Remote; USD 150,000 - 175,000; Full time

Job summary

Crawford Group, now part of 24 Seven, seeks a senior Event Architect and SME to design, bid, and deliver extraordinary global B2B and B2C events. You will partner with Account Directors to craft innovative solutions, assemble delivery teams, and ensure flawless execution across in-person, virtual, and hybrid formats.

Responsibilities include end-to-end strategy, production planning, budgeting, vendor management, and maintaining strong client relationships while achieving targeted gross margins.

Qualifications

• 10+ years of experience in event strategy, creative development and production.
• Proven success designing, bidding, producing and delivering complex B2B and B2C events.
• Strong expertise in customer experience design, audience acquisition, and engagement strategies.
• Deep knowledge of event production, vendor management, staffing and logistics.

Responsibilities

• Lead event ideation, creative concepts, experience design and end-to-end event strategies that achieve client objectives.
• Develop audience acquisition, registration, engagement, and attendee experience strategies that drive participation and measurable results.
• Architect solutions for in-person, virtual, and hybrid events, including conferences, trade shows, executive experiences, roadshows, product launches, webinars, sponsorships, and activations.
• Design comprehensive event solutions encompassing creative, production, technology, staffing, logistics, and budgets.
• Partner with Account Directors to understand client needs, identify opportunities, and develop winning event solutions.
• Lead event solutioning, scoping, client presentations, budgeting, pricing, RFPs, proposals, and SOWs.
• Create and present compelling event concepts, strategies and production solutions directly to customers.
• Ensure all solutions are competitively priced, operationally feasible, and aligned with gross margin targets.
• Lead and streamline the event solutioning and bidding process, enabling Account Directors to focus on sales and customer relationships.

Skills

Event strategy

Creative development

Experiential marketing

Event technology

Event production

Budgeting

Cross-functional leadership

Negotiation

Communication

Travel readiness

Tools

Cvent

RainFocus

Splash

Swoogo

Job description

Crawford Group, now part of 24 Seven, seeks a senior Event Architect and SME to design, bid, and deliver extraordinary global B2B and B2C events. You will partner with Account Directors to craft innovative solutions, assemble delivery teams, and ensure flawless execution across in-person, virtual, and hybrid formats.

Responsibilities include end-to-end strategy, production planning, budgeting, vendor management, and maintaining strong client relationships while achieving targeted gross margins.