Remote Senior Diagnostic Suite Architect

RadNet; Somerville (MA); À distance; USD 135 000 - 150 000; Plein temps

Résumé du poste

DeepHealth seeks a Senior Forward Deployment Engineer to own the end-to-end technical design of the Diagnostic Suite for assigned customers, integrating PACS, Viewer, Reporting, integrations and AI into one clinical workflow.

You will lead discovery, configure plans, and guide product-area FDEs while coaching teams on best practices. Remote US-based role with domestic travel up to 25%, reporting to the Service Engineering Lead.

Qualifications

• Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or related field (required).
• 8+ years in healthcare IT, medical imaging or clinical systems (required).
• 5+ years in a customer-facing technical role across enterprise imaging components (required).
• In-depth knowledge of DICOM and HL7 v2, radiology order-to-report workflow (required).
• Hands-on PACS/viewer configuration, and experience with radiology reporting systems (PowerScribe) (required).
• Understanding of end-to-end radiology workflow (RIS, worklists, reading, reporting, results distribution) (required).
• Experience with cloud-hosted apps, networking, storage, SSO/authentication (required).
• Experience communicating technical decisions to radiologists, IT leaders, and executives (required).
• Imaging informatics credentials preferred; clinical AI deployment experience preferred; FDA 21 CFR 820 / ISO 13485 familiarity preferred.

Responsabilités

• Own end-to-end technical solution design of the Diagnostic Suite for assigned customers.
• Lead technical discovery and produce solution design and configuration plan.
• Lead product-area FDEs and own PACS configuration to deliver a consistent solution.
• Train implementation teams on suite-level configuration standards and maintain reference architectures.
• Serve as customer-facing technical lead during go-lives and escalations across components.
• Provide cross-component issue support with engineering (20–30% of time).
• Translate recurring needs into standardized workflows and product requirements.
• Define AI adoption strategy and feed requirements back to Product/Engineering.
• Coordinate AI-enabled workflow rollout and site readiness with TDM and Product Manager.
• Triage and document defects, track status with engineering, close the loop with customers.
• Support site reliability engineering and incident response with observability tools.

Connaissances

Communication

Regulatory awareness

Clinical workflow understanding

Customer-facing experience

Formation

Bachelor's degree in Computer Science or related field

Imaging informatics credential (preferred)

Outils

PACS

HL7 v2

PowerScribe

Cloud platforms (GCP/AWS/Azure)

ITIL practices

Description du poste

DeepHealth seeks a Senior Forward Deployment Engineer to own the end-to-end technical design of the Diagnostic Suite for assigned customers, integrating PACS, Viewer, Reporting, integrations and AI into one clinical workflow.

You will lead discovery, configure plans, and guide product-area FDEs while coaching teams on best practices. Remote US-based role with domestic travel up to 25%, reporting to the Service Engineering Lead.