Remote Senior Developer Success Engineer — Equity & PTO

Relay; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Equity package

Comprehensive health benefits

Unlimited PTO

Remote-first culture

Job summary

Relay is hiring a Senior Developer Success Engineer to make it the easiest way for developers to move value onchain. You’ll work directly with integrators to push complex implementations across the finish line and translate learnings into product improvements.

You’ll partner with Relay’s Customer team to own the technical relationship with developers, debug integrations, and create scalable docs and examples that reduce friction for future projects.

Qualifications

• 5+ years in Developer Success, Developer Relations, or Solutions Engineering—or similar experience in software development.
• Experience owning high-stakes technical issues with external developers through resolution.
• Ability to prototype, debug, test, and verify production integrations independently.
• A body of developer-facing work—documentation, examples, demos, or tools—that made a technical product easier to use.
• Strong technical writing and communication skills.

Responsibilities

• Cover US business hours.
• Own the technical relationship when developers need help integrating with Relay.
• Debug directly with developers, drive issues to resolution, and make sure the same problem is easier—or unnecessary—the next time.
• Know when the answer is better guidance, a better implementation, or a better product.
• Work alongside developers from first integration through healthy production.
• Help integrators choose the right path through Relay and get complex implementations across the finish line.
• Move easily between a partner call, a broken integration, a code sample, and a product decision.
• Turn repeated integration work into docs, examples, templates, and tooling other developers can use.
• Treat documentation as part of the product, not something that trails it.
• Write for developers—and the agents increasingly working alongside them.
• Be Relay's most informed voice on where integrations break down and why.
• Turn what you learn from developers into better APIs, workflows, and product decisions.
• Measure success by whether developers integrate faster, with less help, over time.

Skills

Developer Success

Technical writing

Debugging

Documentation

Communication

Tools

TypeScript

API design

Web development

SDKs

Job description

Relay is hiring a Senior Developer Success Engineer to make it the easiest way for developers to move value onchain. You’ll work directly with integrators to push complex implementations across the finish line and translate learnings into product improvements.

You’ll partner with Relay’s Customer team to own the technical relationship with developers, debug integrations, and create scalable docs and examples that reduce friction for future projects.