Remote Senior Contract Tools & Process Optimization Lead

Humana; United States; Remote; USD 78,000 - 108,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Job summary

Humana is seeking a Senior Contract Tools, Education, Processes Professional to develop templates, standard documentation, policies and protocols, and case studies. The role involves analyzing moderately to highly complex situations, making autonomous decisions, and improving documentation across contracting and Network Operations.

The position emphasizes remote work within the United States, with travel as needed and a focus on enterprise-wide process improvements and knowledge sharing.

Qualifications

• 4+ years of experience creating and updating technical policies and procedures for healthcare operations.
• Solid understanding of how organization capabilities interrelate across departments.
• Experience with process improvement initiatives.
• Advanced MS Office skills (Word, Excel, PowerPoint).

Responsibilities

• Write policies and procedures for contracting and Network Operations.
• Conduct gap analyses to identify documentation inefficiencies.
• Make independent decisions on moderately complex to complex issues and determine objectives and approaches.

Skills

MS Office (Word, Excel, PowerPoint)

Process improvement

Healthcare operations understanding

Education

Bachelor's degree

Tools

ESP

Job description

Humana is seeking a Senior Contract Tools, Education, Processes Professional to develop templates, standard documentation, policies and protocols, and case studies. The role involves analyzing moderately to highly complex situations, making autonomous decisions, and improving documentation across contracting and Network Operations.

The position emphasizes remote work within the United States, with travel as needed and a focus on enterprise-wide process improvements and knowledge sharing.