Remote Senior Cloud Systems Engineer — AWS/Azure

Syms Strategic Group, LLC; Charlotte (NC); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a remote Senior Systems Engineer to support Veterans Affairs (VA) cloud infrastructure and production systems. The role emphasizes high-level operations, problem resolution, and collaboration with customers to maintain system reliability.

Requirements include 8+ years in systems engineering, 3+ years SQL/query monitoring, and a US Citizenship with Public Trust (MBI) eligibility.

Qualifications

• 8+ years of experience in systems engineering or related field.
• 3+ years of experience with SQL queries and monitoring.
• Security clearance: Public Trust (MBI) required.
• U.S. Citizenship required for this opportunity.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
• Accurately document problems in logging and discrepancy reporting tools.
• Work directly with the customer in most aspects of the day-to-day activities.
• Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required.
• Communicate with users and senior management the status of key problem statuses.
• Perform maintenance/installation of computing infrastructure.
• Implement continuous improvement methodology through the use of IT systems or procedure.
• Maintain inventory of system assets.
• Ensure compliance with VA standards and security policies.
• Provide documentation, training, and additional duties as assigned.

Skills

AWS

Azure

Linux/Unix

Windows

Python scripting

PowerShell scripting

Ansible

Puppet

Chef

SaltStack

CloudFormation

CI/CD pipelines

Git

GitHub Actions

Education

Bachelor’s degree in Computer Science/Information Technology/Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group, LLC is seeking a remote Senior Systems Engineer to support Veterans Affairs (VA) cloud infrastructure and production systems. The role emphasizes high-level operations, problem resolution, and collaboration with customers to maintain system reliability.

Requirements include 8+ years in systems engineering, 3+ years SQL/query monitoring, and a US Citizenship with Public Trust (MBI) eligibility.