Remote: Senior Cloud & Production Reliability Engineer

Embrace Software Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

Remote work option

Job summary

Embrace Software Inc. is seeking an experienced Systems Administrator for Hirezon's production environment in a fully remote role.

You will own production uptime, backups and recovery for our platform and oversee operational reliability across Windows, SQL Server and Java web applications, with involvement in private and public cloud environments. You will diagnose failures, develop runbooks, and collaborate with Security and CloudOps to improve capacity planning, architecture, and cost

Qualifications

• 7+ years administering Windows Server in production for a SaaS, enterprise or hosted application environment.
• Hands-on SQL Server operations including backup chains, restores, point-in-time recovery, Agent jobs, index maintenance, upgrades and clustering.
• Experience managing compute, storage, networking and capacity in private-cloud, hosted or virtualized infrastructure.
• Strong production operations experience, including monitoring, incident response, root-cause analysis, change management and operational recovery.

Responsibilities

• Maintain production uptime and backups for Hirezon platform.
• Diagnose failures across Windows, SQL Server, and Java apps.
• Design and evolve cloud architecture across private and public clouds.
• Create runbooks and operational records for future engineers.
• Lead capacity planning and cost optimization.

Skills

Production operations

SQL Server operations

PowerShell scripting

Incident management

Cloud platforms (Azure/AWS)

Tools

Windows Server

Active Directory

Tomcat

Apache HTTP Server

TLS certificates

DNS/CDN/WAF

SAML SSO

Job description

Embrace Software Inc. is seeking an experienced Systems Administrator for Hirezon's production environment in a fully remote role.

You will own production uptime, backups and recovery for our platform and oversee operational reliability across Windows, SQL Server and Java web applications, with involvement in private and public cloud environments. You will diagnose failures, develop runbooks, and collaborate with Security and CloudOps to improve capacity planning, architecture, and cost