Remote Senior Business Transformation Analyst (AI & Growth)

Sedgwick; Knoxville (TN); Remote; USD 90,000 - 130,000; Full time

Job summary

Sedgwick, a leading risk and claims administration partner, seeks a Senior Business Transformation Analyst to drive enterprise-wide initiatives using AI and analytics to improve processes and outcomes.

You will collaborate with stakeholders across departments to identify opportunities, design transformation programs, and apply AI to automate workflows while tracking impact and risks in a dynamic environment.

Qualifications

• Bachelor’s degree in Business Administration, IT/Computer Science, Finance/Economics, Data Science/Analytics, or a related field from an accredited college or university preferred.
• Six (6) years of related experience in business analysis and data analysis, or an equivalent combination of education and experience required.
• Experience applying AI and analytics to business processes is highly preferred.

Responsibilities

• Supports enterprise-wide transformation initiatives that align with growth objectives and deliver measurable impact.
• Engages with stakeholders across departments to understand business needs and align transformation efforts with organizational goals.
• Assists in the design and delivery of transformation programs, coordinating with cross-functional teams.
• Utilizes AI tools and technologies to automate workflows, enhance decision-making, and accelerate innovation.
• Identifies, prioritizes, and implements high-impact AI use cases in collaboration with tech and business leaders.
• Utilizes analytical rigor to diagnose challenges, solve problems, and inform decisions.
• Drives adoption and cultural alignment through proactive change management and stakeholder engagement.
• Partners with leadership to define success metrics and monitors progress against transformation objectives.
• Tracks outcomes, manages risks, and embeds continuous improvement into all transformation efforts.

Skills

Collaboration

Influence

Communication

Analytical thinking

AI knowledge

MS Office

Time management

Interpersonal skills

Team player

Ambiguity navigation

Education

Bachelor’s degree in Business/IT/Finance/Data Science

CBTP/CBAP/PMI-PBA/PMP certification preferred

Tools

Microsoft Office

Job description

Sedgwick, a leading risk and claims administration partner, seeks a Senior Business Transformation Analyst to drive enterprise-wide initiatives using AI and analytics to improve processes and outcomes.

You will collaborate with stakeholders across departments to identify opportunities, design transformation programs, and apply AI to automate workflows while tracking impact and risks in a dynamic environment.