Remote: Senior BCM & Operational Resilience Systems Lead

CNA; Chicago (IL); Remote; USD 72,000 - 141,000; Full time

Job summary

CNA is seeking a BOR Systems Administrator to develop, update, maintain and test BCM systems. You will design dashboards, automate processes, and provide end-user support while working with vendors and the BOR team to meet compliance and business objectives.

Ideal candidates have 7+ years of relevant experience, strong BCM tool and reporting skills, and excellent communication for cross-functional collaboration. This role offers remote work options and a competitive benefits package.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7+ years relevant experience with at least 5 years in system development and support.
• Experience with BCM planning tools and dashboards/reports.
• Strong analytical skills and ability to translate requirements into solutions.
• Excellent written and verbal communication for cross-functional teams.

Responsibilities

• Administer, configure and troubleshoot the BCM tool suite.
• Provide technical and functional support to BCM tool users.
• Design/improve BCM dashboards and reports to meet end-user needs.
• Collaborate with BOR team and planning community to meet stakeholder requirements.
• Log and track system problems and resolve them in agile environments.
• Develop processes for data quality, automation, and compliance goals.
• Maintain documentation, plans and strategies for tool adoption.

Skills

BCM tool experience

Dashboard & reporting

Data analytics

End-user support

Project management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Business or CS

Equivalent work experience

Tools

BCM tool suite

Job description

CNA is seeking a BOR Systems Administrator to develop, update, maintain and test BCM systems. You will design dashboards, automate processes, and provide end-user support while working with vendors and the BOR team to meet compliance and business objectives.

Ideal candidates have 7+ years of relevant experience, strong BCM tool and reporting skills, and excellent communication for cross-functional collaboration. This role offers remote work options and a competitive benefits package.