Remote Senior Bank Process Optimization Consultant

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 103,000 - 198,000; Full time

Job summary

USAA Life Insurance Company in San Antonio is seeking a Bank Business Process Consultant Senior to apply advanced bank process knowledge and act as a trusted advisor to internal clients. You will collect demand, identify opportunities, and develop solutions for efficient bank operations using Agile best practices.

Responsibilities include stakeholder engagement, risk-aware process design, and leading complex project planning.

Qualifications

• Bachelor's degree or 4 years of relevant education/experience.
• Experience leveraging data-driven reporting and automation to improve efficiency.
• Minimum 4 years of experience in financial services, risk or operations.
• Strong communication and influencing skills with diverse stakeholders.

Responsibilities

• Engage with stakeholders to implement sustainable strategic solutions.
• Develop business process enhancements aligning with risk framework.
• Lead planning and execution for highly complex projects.
• Apply risk-aware, Agile-based methodologies to processes.
• Provide consultation to influence process design across activities.
• Review change communications for customers and internal teams.

Skills

Data-driven reporting

Automation

Risk management

Stakeholder management

Agile practices

Communication

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

USAA Life Insurance Company in San Antonio is seeking a Bank Business Process Consultant Senior to apply advanced bank process knowledge and act as a trusted advisor to internal clients. You will collect demand, identify opportunities, and develop solutions for efficient bank operations using Agile best practices.

Responsibilities include stakeholder engagement, risk-aware process design, and leading complex project planning.