Remote Senior AR Revenue Cycle Lead (SME)

Cardinal Health; Hartford (CT); Remote; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off plan

HSA

Job summary

Cardinal Health Hartford seeks an Analyst Team Lead to act as senior SME for Accounts Receivable, focusing on billing, claims resolution, payer requirements, and revenue-cycle processes. You will mentor AR Representatives, handle escalations, and partner with supervisory staff to improve productivity, quality, and compliance, while adapting to changing payer rules and corporate policies.

This role emphasizes leadership without direct supervision and contribution to cross-functional projects,

Qualifications

• 3 years’ experience with insurance billing and processing claims preferred
• 3 years’ experience with Medicare claims, and Medicare and private insurance verification preferred
• Knowledge of insurance portals and familiarity with medical terms
• Proficiency in basic math and business calculations
• Working knowledge of computer/data entry systems and MS Office

Responsibilities

• Serve as SME for Accounts Receivable processes, billing regulations, payer requirements, and claims resolution.
• Provides day-to-day leadership and technical support to AR Representatives to ensure quality, productivity, and service expectations are consistently met.
• Acts as the first point of escalation for complex billing, claims, payer, and account issues that require advanced knowledge or resolution.
• Monitors team performance, identify workflow improvements, and support departmental initiatives.
• Provides ongoing coaching, mentoring, and training to team members while reinforcing best practices and process consistency.
• Assists leadership with monitoring productivity, quality metrics, policy compliance, and performance expectations.
• Leads or coordinates departmental escalation projects, ensuring timely resolution of high-priority accounts and client concerns.

Skills

Insurance billing

Claims processing

Medicare claims

Payer requirements

Denials management

MS Office

Data entry

Team mentoring

Communication

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office

Job description

Cardinal Health Hartford seeks an Analyst Team Lead to act as senior SME for Accounts Receivable, focusing on billing, claims resolution, payer requirements, and revenue-cycle processes. You will mentor AR Representatives, handle escalations, and partner with supervisory staff to improve productivity, quality, and compliance, while adapting to changing payer rules and corporate policies.

This role emphasizes leadership without direct supervision and contribution to cross-functional projects,