Remote Senior Analyst: AI-Driven Operating Efficiency

cigna

United States

Hybrid

USD 63,000 - 106,000

Full time

4 days ago
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Benefits offered by this job

Medical, Vision, Dental
Well-being programs
401(k)
Life insurance
Tuition reimbursement
Paid time off (18 days)

Job summary

The Cigna Group is seeking an Operating Effectiveness Senior Analyst to bridge clinical operations, business processes, technology, and decision support. You will design, implement, and optimize workflows, rules, and AI-enabled solutions to enable scalable and compliant utilization management programs.

You will partner with Clinical, Operations, Product, Technology, Data, and Business stakeholders to identify automation opportunities, configure algorithms, and enhance decision quality and user

Qualifications

  • Experience in healthcare operations, utilization management, or clinical decision support.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Experience translating requirements into workflows and decision logic.
  • Familiarity with workflow tools and analytics platforms.

Responsibilities

  • Design and optimize clinical decision-support pathways and automated workflows.
  • Translate guidelines and client needs into system logic and workflows.
  • Collaborate with clinical, operations, product, technology, and data teams.
  • Perform testing and QA to ensure accuracy and compliance.
  • Monitor performance and drive continuous improvement.

Skills

Clinical decision support
Workflow design
Data analytics
Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

Visio
SharePoint
Tableau
SQL
Databricks

Job description

The Cigna Group is seeking an Operating Effectiveness Senior Analyst to bridge clinical operations, business processes, technology, and decision support. You will design, implement, and optimize workflows, rules, and AI-enabled solutions to enable scalable and compliant utilization management programs.

You will partner with Clinical, Operations, Product, Technology, Data, and Business stakeholders to identify automation opportunities, configure algorithms, and enhance decision quality and user

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