Remote Senior AI Engineer & Architect for Workflows

highmetric; United States; Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Remote role

Approximately 70% travel

Enterprise-grade security focus

Job summary

highmetric is seeking a senior AI/LLM-enabled design and delivery leader to guide customer-facing implementations in enterprise environments. The role blends software engineering, systems integration, and generative AI architecture to deliver secure, reliable production-grade solutions and reusable platform patterns.

You will collaborate with customer teams and internal specialists to shape prototypes, pilots, and scalable deployments, emphasizing governance, security, and measurable outcomes.

Qualifications

• Eight or more years in software engineering, systems integration, or related technical delivery.
• Hands-on development, APIs, scripting, integrations, or cloud systems experience.
• Experience building or supporting AI/LLM applications and RAG systems.
• Proficiency in JavaScript/TypeScript and Python; experience with enterprise integrations.
• Familiarity with LLM concepts including embeddings, vector search, context limits, tool calling, structured outputs.
• Understanding of responsible AI and secure deployment; customer-facing engineering or solution architecture.

Responsibilities

• Turn business processes into technical designs, delivery plans, and production-ready AI solutions.
• Implement and integrate AI assistants, agentic workflows, and automations in ServiceNow and connected systems.
• Build LLM applications using prompt engineering, retrieval-augmented generation, tool use, structured outputs, and human review where appropriate.
• Develop prototypes, demonstrations, and pilots, then refine solutions with customer feedback for rollout.
• Apply reliability practices such as grounding, validation, fallback handling, evaluation, monitoring, and escalation paths.
• Explain solution behavior, limits, tradeoffs, security needs, and adoption considerations to business and technical stakeholders.

Skills

Software engineering

Systems integration

AI/LLM applications

JavaScript/TypeScript

Python

APIs

Cloud platforms

Security deployment

Tools

Docker

CI/CD

Power Automate

Job description

highmetric is seeking a senior AI/LLM-enabled design and delivery leader to guide customer-facing implementations in enterprise environments. The role blends software engineering, systems integration, and generative AI architecture to deliver secure, reliable production-grade solutions and reusable platform patterns.

You will collaborate with customer teams and internal specialists to shape prototypes, pilots, and scalable deployments, emphasizing governance, security, and measurable outcomes.