Remote SDR — Public Safety SaaS & Solutions

ARMS; United States, Northern America, Americas; Hybrid; USD 45,000 - 75,000; Full time

Job summary

ARMS is seeking a driven Sales Development Representative to join our team. As an SDR, you’ll be the first point of contact between ARMS and prospective public safety agencies — generating qualified pipeline through outbound prospecting and creating high-quality first conversations that lead to discovery meetings for Account Executives.

This role thrives in a complex, multi-stakeholder environment, requires building trust with decision-makers, and involves partnering with Sales and Marketing to

Qualifications

• 1+ years of demonstrable success selling SaaS and/or technology solutions.
• Track record of meeting or exceeding revenue and ARR targets.
• Strong consultative selling skills with ability to articulate product value and ROI.

Responsibilities

• Be the face of ARMS, reaching out to potential customers and introducing them to what we do.
• Prospect and qualify agencies and decision-makers using structured call blocks, personalized email, LinkedIn, and targeted research.
• Cold call and run social and email prospecting to generate interest and schedule meetings.
• Qualify leads to ensure they fit our ideal customer profile.
• Build relationships with prospects to understand their needs and pain points, then schedule meetings with the sales team.
• Build and execute multi-touch outreach sequences (phone, email, social, and physical mailers) to establish rapport and earn discovery meetings.
• Partner with Sales and Marketing to test messaging, refine ideal customer profiles, and surface field feedback.
• Partner with the Sales team to transition outbound leads into active sales opportunities.
• Maintain accurate CRM records — activities, notes, contact roles, and lead status — on a weekly cadence.

Skills

SaaS sales

ARR targets

Consultative selling

CRM proficiency

Education

Bachelor’s degree or equivalent experience

Tools

HubSpot CRM

Sales productivity tools

Job description

ARMS is seeking a driven Sales Development Representative to join our team. As an SDR, you’ll be the first point of contact between ARMS and prospective public safety agencies — generating qualified pipeline through outbound prospecting and creating high-quality first conversations that lead to discovery meetings for Account Executives.

This role thrives in a complex, multi-stakeholder environment, requires building trust with decision-makers, and involves partnering with Sales and Marketing to