Remote SAP SD/LE/SCM Expert | O2C & Logistics

ZWILLING J.A. Henckels LLC; Crystal Bay (NV); À distance; USD 160 000 - 170 000; Plein temps

Avantages offerts par ce poste

Remote work

Résumé du poste

ZWILLING J.A. Henckels LLC is seeking an SAP SD/LE/SCM Analyst to deliver expert functional support, design scalable solutions, and lead enhancements across order-to-cash and logistics processes.

This role partners with Sales, Customer Service, Logistics, and Finance to optimize SAP capabilities and drive process improvements. The successful candidate will configure SD/LE/SCM components, develop functional specs for RICEFW objects, and lead testing and integration efforts while supporting

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent on the job experience.
• 5+ years of related professional experience supporting SAP SD/LE/SCM at a consulting level.
• Deep knowledge of the retail industry
• Deep expertise in SD/LE/SCM configuration including pricing, outputs, partner determination, delivery processing, shipping, and billing.
• Strong understanding of the full order-to-cash lifecycle and related business processes.
• Experience working with IDocs, EDI, APIs, and SAP integration technologies.
• Ability to independently lead functional design, configuration, testing, and deployment activities.
• Strong analytical, communication, and problem-solving skills.

Responsabilités

• Provide expert SAP SD/LE/SCM consulting, including requirements gathering, gap analysis, and functional design.
• Configure SD/LE/SCM components such as pricing, order management, delivery processing, billing, ATP, shipping, transportation, and returns.
• Develop and maintain functional specifications for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Lead testing efforts including unit testing, integration testing, and user acceptance testing.
• Support SAP integration with external systems (e.g., warehouse/3PL, EDI, carriers) and internal applications.
• Analyzes system performance and user feedback to identify opportunities to improve processes and SAP functionality.
• Generates and monitors regular reports to ensure the reliability, security, and efficiency of SAP applications.
• Troubleshoot complex issues related to order-to-cash and logistics execution processes.
• Monitor IDoc processing, pricing issues, availability checks, shipment/transportation errors, and billing discrepancies.
• Provide day-to-day support for end users, including issue resolution, training, and process guidance.
• Maintain documentation for configuration, processes, and functional specifications.
• Serve as a trusted advisor to Sales, Customer Service, Logistics, Warehouse, and Finance teams.
• Translate business needs into SAP solutions that improve efficiency, accuracy, and visibility.
• Recommend process improvements and system enhancements aligned with best practices.
• Communicate complex technical concepts in clear, business-focused language.
• Lead and participate in SAP projects such as new functionality rollouts, upgrades, and process optimization initiatives.
• Support cross-functional efforts in pricing optimization, transportation improvements, warehouse automation, and customer experience initiatives.
• Collaborate with development teams on enhancements, integrations, and customizations to ensure that SAP solutions align with business objectives.

Connaissances

SAP SD/LE/SCM

Requirements gathering

Gap analysis

Functional design

Testing

System integrations

Process optimization

User training

Formation

Bachelor's degree in Computer Science, Information Systems, or related field

Outils

SAP

IDocs

EDI

APIs

Description du poste

ZWILLING J.A. Henckels LLC is seeking an SAP SD/LE/SCM Analyst to deliver expert functional support, design scalable solutions, and lead enhancements across order-to-cash and logistics processes.

This role partners with Sales, Customer Service, Logistics, and Finance to optimize SAP capabilities and drive process improvements. The successful candidate will configure SD/LE/SCM components, develop functional specs for RICEFW objects, and lead testing and integration efforts while supporting