Remote Sample Operations Lead for Fast-Growth Brand

Comfrt; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Company-covered health insurance

5% 401k match

Discounts on Comfrt products

Job summary

Comfrt is a fast-growing direct-to-consumer brand blending mental wellness with elevated comfort. We seek a Sample Operations Manager to own end-to-end sample lifecycles, manage a centralized system, and coordinate with overseas vendors for timely development, shoots, and launches.

You will lead cross-functional teams, build scalable processes, and optimize workflows in a fast-paced, remote-friendly environment, enabling high-growth product campaigns and collaborations.

Qualifications

• Bachelor's degree in Fashion Merchandising, Product Development, Apparel Production, Business, or related field.
• 4+ years in apparel product development, sample management, merchandising operations, or production.
• Experience with overseas factories/vendors; ability to work remotely or in a hybrid setup.
• Excellent organizational and time-management skills; strong project management.

Responsibilities

• Own the end-to-end sample lifecycle across all product categories and seasons.
• Build and maintain a centralized sample management system with real-time visibility.
• Manage inbound/outbound creator photography, marketing, and wear-test samples.
• Track samples from vendor shipment to internal distribution and return.
• Develop standardized SOPs for sample handling, storage, and distribution.
• Improve workflows to increase efficiency and reduce delays.
• Maintain digital libraries of sample imagery and approvals.
• Coordinate sample readiness with product launches and calendars.
• Directly manage the Sample Coordinator; provide coaching and growth plans.
• Escalate risks early and drive timely resolutions to meet timelines.

Skills

Leadership

Project management

Communication

Time management

Cross-functional teamwork

Self-starter

Problem solving

Detail oriented

Remote work

Vendor management

Education

Bachelor's degree in Fashion Merchandising, Product Development, Apparel Production, Business, Supply Chain, or related

Tools

Asana

PLM systems

Microsoft Excel

Adobe Illustrator

Inventory management software

Job description

Comfrt is a fast-growing direct-to-consumer brand blending mental wellness with elevated comfort. We seek a Sample Operations Manager to own end-to-end sample lifecycles, manage a centralized system, and coordinate with overseas vendors for timely development, shoots, and launches.

You will lead cross-functional teams, build scalable processes, and optimize workflows in a fast-paced, remote-friendly environment, enabling high-growth product campaigns and collaborations.