Remote Salesforce Product Manager for Nonprofits

Youth Villages; Memphis (TN); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k)

Health, Dental, Vision Insurance

Tuition reimbursement

Cell phone & mileage reimbursement

Paid holidays and paid vacation

Professional development opportunities

Job summary

Youth Villages seeks a Salesforce Product Manager to partner with leadership and analysts to shape the Salesforce platform roadmap, manage integrations, and translate business needs into actionable requirements. You will lead cross-functional collaboration, oversee admin tasks, drive testing, and mentor analysts in a nonprofit environment.

The role emphasizes data-driven decision making, adherence to best practices, and ongoing upgrades while supporting a secure home-office work setup in a

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of product management or similar.
• 7+ years of Salesforce experience.
• 2+ years of technical consulting experience.
• Experience working with nonprofit organizations.
• Salesforce certifications listed.

Responsibilities

• Operate as a functional leader and manage Salesforce with Product Analysts.
• Serve as system lead for Salesforce and integrations.
• Support Salesforce integration and data flow between systems.
• Prepare and maintain product roadmaps for short and long term.
• Provide guidance to analysts to gather requirements and translate to features.
• Translate business needs into requirements and update as needed.
• Ensure solutions follow best practices and meet business needs.
• Oversee administrative functions including user accounts and workflows.
• Manage help desk tickets and support analysts.
• Produce training and documentation for functional, technical, and system design.
• Complete internal system audits and upgrades readiness.
• Act as technical lead for Salesforce projects.
• Partner with analysts to document current and future processes.
• Collaborate with teams to understand operational data needs.
• Facilitate testing of new functionality and manage rollouts.
• Regularly report analytics on platform utilization.
• Monitor new technologies and inform the company on applicability.
• Manage vendor relationships including licensing.

Skills

Product management

Salesforce expertise

Stakeholder communication

Data analysis

Project management

Vendor management

Nonprofit experience

Leadership

Education

Bachelor’s degree in Computer Science, Business, Engineering, or related field

3+ years of product management or similar experience

7+ years of Salesforce experience

2+ years of technical consulting experience

Experience working with nonprofit organizations

Salesforce Certified Platform User Experience Designer

Salesforce Certified Technical Architect

Salesforce Certified Platform Development Lifecycle and Deployment Architect

Salesforce Certified Platform Identity and Access Management Architect

Salesforce Certified Platform Sharing and Visibility Architect

Tools

Salesforce

Job description

Youth Villages seeks a Salesforce Product Manager to partner with leadership and analysts to shape the Salesforce platform roadmap, manage integrations, and translate business needs into actionable requirements. You will lead cross-functional collaboration, oversee admin tasks, drive testing, and mentor analysts in a nonprofit environment.

The role emphasizes data-driven decision making, adherence to best practices, and ongoing upgrades while supporting a secure home-office work setup in a