Remote Sales Ops & Deal Desk Leader

ID.me

Mountain View (CA)

On-site

USD 130,000 - 210,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision plans
Parental leave
Generous PTO
401K with employer matching
Life insurance
Employee equity plan
Remote opportunities
Game room & lounges
Mental health resources

Job summary

ID.me is seeking a Manager of Sales Operations & Deal Desk to be the operational engine behind our sales process, from pipeline hygiene and CRM administration to deal structuring and approvals. This role lives in Revenue Operations and collaborates with Sales, Legal, and Finance to govern non-standard terms in a consumption-based model.

The position emphasizes process, data integrity, and governance, with hands-on experience in Salesforce and CPQ, and a strong bias for efficient, compliant deal

Qualifications

  • 3+ years experience in sales operations or deal desk (Senior Analyst) or 5+ years (Manager).
  • Strong governance and process discipline.
  • Experience with consumption-based pricing and CPQ tooling.

Responsibilities

  • Review and approve deal structures, pricing exceptions, discounts, and non-standard terms.
  • Partner with Sales, Legal, and Finance to structure deals for consumption-based pricing.
  • Maintain deal desk workflows and escalation paths.
  • Own Salesforce CRM data integrity, including pipeline hygiene and reports.
  • Build dashboards for pipeline, forecast accuracy, and rep productivity.
  • Support onboarding and training for new sales hires on CRM and deal desk processes.

Skills

Salesforce admin
Deal desk
CPQ tools
CRM analytics
Excel advanced

Tools

Salesforce
Tableau

Job description

ID.me is seeking a Manager of Sales Operations & Deal Desk to be the operational engine behind our sales process, from pipeline hygiene and CRM administration to deal structuring and approvals. This role lives in Revenue Operations and collaborates with Sales, Legal, and Finance to govern non-standard terms in a consumption-based model.

The position emphasizes process, data integrity, and governance, with hands-on experience in Salesforce and CPQ, and a strong bias for efficient, compliant deal

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