Remote Sales Operations & Client Support Specialist

C.A. Carlin; Schaumburg (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO and Sick Days

11 paid company holidays per year

1 Floating Holiday

2 paid volunteer days per year

3 months fully paid parental leave (74

Medical, dental, and vision

Paid company life insurance

401k with company match

Summer hours (half day Fridays fromMem

Work from home flexibility

Job summary

C.A. Carlin in Schaumburg, IL is seeking a Business Support Specialist to back the sales team with day-to-day operations, order processing, and data reporting. You will coordinate with internal groups to ensure smooth execution of client initiatives and timely responses to inquiries.

The role emphasizes accuracy, proactive support, and collaborative problem solving to drive revenue growth and operational excellence within a retail‑oriented environment.

Qualifications

• Bachelor’s degree or higher required.
• 0–3 years of professional consumer goods/CPG experience.
• Understanding of the food and beverage distribution network and retail landscape.
• Extremely organized and detail-oriented; completes tasks to finish.
• Strong written and verbal communication skills.
• Ability to meet deadlines in a fast-paced environment.
• Proven ability to build strong client relationships.

Responsibilities

• Support assigned accounts by executing day-to-day sales and operational activities.
• Assist with preparation of account materials, presentations, and follow-ups for client meetings.
• Process orders, promotions, and new item setups accurately and on time.
• Coordinate promotional execution, pricing updates, and item changes across internal systems.
• Maintain and report sales, pricing, and promotional data across systems.
• Identify data gaps and communicate issues to the sales team.
• Partner with internal teams to ensure seamless execution of client initiatives.
• Identify opportunities to improve processes and tools.

Skills

Sales Operations

Attention to Detail

Organization

Communication

Data Proficiency

Problem Solving

Retail Knowledge

Team Orientation

Adaptability

Education

Bachelor’s Degree

Tools

Microsoft Office

Excel

PowerPoint

Adobe Acrobat

Job description

C.A. Carlin in Schaumburg, IL is seeking a Business Support Specialist to back the sales team with day-to-day operations, order processing, and data reporting. You will coordinate with internal groups to ensure smooth execution of client initiatives and timely responses to inquiries.

The role emphasizes accuracy, proactive support, and collaborative problem solving to drive revenue growth and operational excellence within a retail‑oriented environment.