Remote Sales Enablement Program Lead

Surescripts, LLC; United States; Hybrid; USD 133,000 - 162,000; Full time

Job summary

Surescripts in the United States is seeking a Commercial Enablement Program Manager to unify the sales enablement program across new sales, account management, and sales development. The role reports to the Director, Sales Operations and emphasizes cross-functional collaboration.

You will design curricula, KPIs, and playbooks, implement multi-modal delivery with Highspot and Salesforce, and apply AI coaching while focusing on adoption and commercial outcomes.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8+ years in sales enablement, designing and delivering programs for a commercial organization.
• Instructional design grounded in adult learning principles with facilitation and executive presence.
• Ownership of onboarding or ramp programs with measurable impact on productivity.
• Experience building competency standards and assessment instruments: rubrics, scoring, coaching scorecards.
• Program management discipline across multi-stakeholder programs.
• Fluency in a sales methodology (MEDDPICC, MEDDIC, or BANT) and writing playbooks.
• Experience with enablement and learning platforms (Highspot, Seismic, Showpad).
• Applied AI fluency with generative AI and coaching tools in enablement workflows.
• Experience standing up an enablement function in a growing organization.
• Clear written and verbal communication with executive presence.

Responsibilities

• Establish enablement charter and operating model with priorities and intake process.
• Design programs from defined business outcomes with baselined KPIs and roadmaps.
• Own curriculum architecture across five fluency areas and two foundational tracks.
• Define a four-stage ramp: Onboard, Foundation, Proficient, Mastery with completion criteria.
• Pilot onboarding, run a 60–90 day optimization period to improve productivity.
• Develop role-based tracks aligned to published business priorities.
• Establish a sales methodology and align go-to-market framework and tools.
• Train and enable marketing to define ideal customer profiles per segment and product.
• Deliver soft-skill tracks: discovery, objections, pitch, multi-threading, executive presence.

Skills

Sales enablement

Instructional design

Facilitation

Executive presence

Program management

Sales methodology

Communication

AI fluency

Education

Bachelor’s degree or equivalent experience

Tools

Highspot

Seismic

Showpad

Agentforce

Salesforce Knowledge

Job description

Surescripts in the United States is seeking a Commercial Enablement Program Manager to unify the sales enablement program across new sales, account management, and sales development. The role reports to the Director, Sales Operations and emphasizes cross-functional collaboration.

You will design curricula, KPIs, and playbooks, implement multi-modal delivery with Highspot and Salesforce, and apply AI coaching while focusing on adoption and commercial outcomes.