Remote Sales Chat Representative

Total Shape; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join an innovative and dynamic team as a Sales Chat Representative in a remote capacity. This role offers the chance to engage directly with customers, assisting them through live chat to make informed purchase decisions. The ideal candidate will possess strong sales and communication skills, thrive in a fast-paced environment, and be a self-starter. Enjoy flexible working options while contributing to a company with a solid track record of performance and a commitment to making a positive impact in the health and fitness community.

Benefits

Flexible working options

Opportunity to make a positive impact

Qualifications

• Strong sales and communication skills are essential for this role.
• Previous experience in sales or customer service is highly valued.

Responsibilities

• Engage with customers via live chat and provide product recommendations.
• Identify sales opportunities and assist customers with the purchase process.

Skills

Sales Skills

Communication Skills

Multitasking

Customer Service

Time Management

Job description

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information tailored to your health and fitness journey. Our mission is to help you make informed decisions that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an exhaustive library of thorough and reliable information. Our team of 60+ writers, special contributors, fact checkers, and medical reviewers are health and fitness experts, including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review, and constantly update our collection of 2,000+ articles.

The Role

Company: Total Shape

Location: Remote (Work from Home)

Salary: $2,500 - $3,500 monthly (based on experience)

We are looking for a proactive and results-driven Sales Chat Representative to join our remote team. This role involves assisting potential customers through live chat, answering inquiries, and guiding them toward making informed purchase decisions. The ideal candidate will have excellent sales skills, a customer-first approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

1. Engaging with customers via live chat, answering their questions, and providing product recommendations
2. Identifying sales opportunities and promoting products to prospective customers
3. Assisting customers with the purchase process, including providing product information and pricing
4. Maintaining customer satisfaction by addressing concerns and ensuring a smooth experience

Ideal Profile

Qualifications:

1. Strong sales and communication skills
2. Ability to multitask and manage multiple chats simultaneously
3. Previous experience in sales or customer service, especially in chat-based environments
4. Self-starter with excellent time management skills

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for. We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email. If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***

Whats on Offer?

1. Opportunity within a company with a solid track record of performance
2. Flexible working options
3. Opportunity to make a positive impact