Remote Sales

National Automotive Training Academy; United States; Remote; USD 17,000 - 28,000; Full time

Job summary

National Automotive Training Academy is seeking a proactive Sales Associate to be the public face of our brand. You will answer customer questions, maintain product knowledge, and ensure quick, courteous service in a fast-paced environment.

You will handle cash transactions, balance drawers, and pursue in-store promotions while keeping the sales floor neat and engaging for customers. Empathy, tact, and a professional appearance are essential.

Qualifications

• Associate's degree or high school diploma required.
• Retail sales experience preferred.
• Professional appearance and positive attitude.
• Ability to read, write, and perform basic math.

Responsibilities

• Greet customers and provide outstanding service.
• Operate cash registers and balance cash drawers.
• Direct customers to merchandise and increase in-store sales.
• Maintain orderly appearance of the sales floor.
• Introduce promotions and cross-sell products.

Skills

Retail sales experience

Customer service

Product knowledge

Reading & basic math

Professional appearance

Education

Associate's degree or high school diploma

Job description

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

• An Associate's degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.