Internet-sales

National Automotive Training Academy; Hillsboro (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

National Automotive Training Academy is seeking a Sales Associate to greet customers, respond to questions, and provide outstanding service while improving engagement with merchandise. You will maintain clean displays and stay knowledgeable about products, services, and policies as you present promotions and opportunities to customers.

The role requires a professional appearance, the ability to read, write, and perform basic math, and the stamina to stand and walk for extended periods in a

Qualifications

• Experience in retail sales and customer service is preferred.
• Must present a professional appearance and positive attitude.
• Ability to read, write and perform basic math confidently.

Responsibilities

• Greet customers and respond to questions with outstanding service.
• Maintain knowledge of products, services, and promotions.
• Operate cash registers, balance cash drawers, and process transactions.
• Direct customers to merchandise and present promotions.
• Upsell products to increase in-store sales.
• Keep the sales floor neat and well-presented.
• Provide accurate product information and assist with displays.

Skills

Retail sales experience

Professional appearance

Customer service

Reading, writing & basic math

Education

Associate's degree or high school diploma

Job description

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

• An Associate's degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.