Remote SailPoint Operations Engineer II

First Citizens Bank; Austin (TX); A distancia; USD 100.000 - 140.000; Jornada completa

Descripción de la vacante

First Citizens Bank is seeking a SailPoint Operations Engineer for a remote role with priority for candidates in North Carolina, Arizona and Texas. You will oversee day-to-day administration, monitoring, and support of the IGA platform, partnering across IAM, security, and infrastructure teams to ensure platform reliability and performance.

The role involves incident management, provisioning lifecycle oversight, and production deployments, with on-call duties as needed.

Formación

• Bachelor's degree plus 4+ years in Systems Engineering, Networking or Info Security.
• Or a high school diploma with 8+ years of related experience.
• 5+ years in SailPoint support and related IAM operations.
• Experience with agile practices and issue trackers (JIRA/Azure DevOps).
• Strong knowledge of Java/BeanShell, SQL, REST APIs, XML.

Responsabilidades

• Provide L2/L3 SailPoint operational support and incident management.
• Monitor provisioning, deprovisioning, and identity lifecycle workflows.
• Resolve provisioning failures, workflow issues, and data sync problems.
• Manage encryption keys, keystores, certificates, and trust stores.
• Handle SSL/TLS certificates for SailPoint servers and connectors.
• Perform production deployments and post-release validation.
• Support SailPoint integrations (JDBC, RACF, file-based).
• Assist upgrades, patches, vulnerability remediation, and optimizations.
• Maintain runbooks, docs, and audit evidence.
• Identify recurring issues and opportunities for automation.

Conocimientos

SailPoint

Incident management

Java/BeanShell

SQL

REST APIs

XML

JIRA/Azure DevOps

Active Directory

Web Services

TLS/Certificates

ANT/MAVEN

ServiceNow

CyberArk

Educación

Bachelor's degree

High School Diploma or GED/Equivalent

Herramientas

ANT/MAVEN

ServiceNow

CyberArk

JDBC

JIRA/Azure DevOps

Descripción del empleo

First Citizens Bank is seeking a SailPoint Operations Engineer for a remote role with priority for candidates in North Carolina, Arizona and Texas. You will oversee day-to-day administration, monitoring, and support of the IGA platform, partnering across IAM, security, and infrastructure teams to ensure platform reliability and performance.

The role involves incident management, provisioning lifecycle oversight, and production deployments, with on-call duties as needed.