Remote RPM Health Coach - Improve Patient Outcomes
Quokka Care, Inc.
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Benefits offered by this job
Job summary
Quokka Care, Inc. is hiring a Remote Patient Monitoring (RPM) Health Coach to manage a defined patient population and monitor vital trends from home. You will document encounters and provide structured outreach as an extension of the provider's office.
The Health Coach role reports to the Health Coach Manager and requires CMA (or LPN/EMT) certification, reliable internet, and a patient-centric approach. This is a fully remote, full-time position with a patient-focused care model.
Qualifications
- Certified Medical Assistant with clinical experience (LPN/EMT acceptable).
- Reliable home internet connection and computer skills.
- Friendly, professional demeanor with integrity.
- Hardworking, self-motivated, able to work independently.
- Exceptional critical thinking and interpersonal communication skills.
Responsibilities
- Provide individualized care and build actionable patient care plans.
- Monitor vital readings and escalate concerns to the provider.
- Conduct regular patient outreach to support health goals.
- Document all patient interactions in the Quokka Care platform.
- Develop strong relationships with patients and providers.
- Promptly respond to communications from patients and providers.
- Aim for at least one Health Coach/patient phone conversation per month.
- Collaborate with Product team to enhance the platform.
- Help patients avoid crisis care through early intervention.
Skills
Education
Job description
Careers › Open Role Remote Patient Monitoring (RPM) Health Coach
- Full-Time
- Fully Remote
- 40 hrs/week
Join Quokka Care as a Health Coach and play a direct role in keeping patients healthier at home. You'll manage a defined patient population, monitor vital trends, and act as an extension of the provider's office.
Apply Now See full roleThe Health Coach role is vital to both the success of our business and the health of the patients we serve. A Quokka Care Health Coach manages a defined patient population, monitors vital trends, documents patient encounters, and provides structured patient outreach. As an extension of the provider's office, delivering an exceptional patient experience is key. This position reports to the Health Coach Manager.
What you'll doA typical week as a Quokka Care Health Coach includes:
Provide individualized care and build actionable patient care plans.
Monitor patient vital readings and escalate concerns to the patient's provider as indicated.
Conduct regular patient outreach to support health goals.
Document all patient interactions in the Quokka Care platform.
Develop strong relationships with patients and providers.
Promptly respond to communications and questions from patients and providers.
Achieve patient engagement program goals — minimum of one Health Coach / patient phone conversation per month.
Collaborate with our Product team to enhance the Quokka Care platform.
Improve patient outcomes — help patients avoid the need for crisis care through early intervention.
- Certified Medical Assistant with demonstrated clinical experience (LPN or EMT certifications also acceptable).
- Comfortable using computers with a reliable home internet connection.
- Friendly, professional, conducts themselves with integrity.
- Hardworking, self-motivated, able to work independently.
- Exceptional critical thinking and interpersonal communication skills.
- Experience in Motivational Interviewing or Health Behavior Change.
- Bilingual.
- Full-Time (40 hrs / week, 5 days)
- Fully Remote
- Competitive pay
- Performance-based quarterly bonuses
- Health, life, dental, and vision insurance
- Paid time off
- Parental leave
Thank you for your interest in our Remote Patient Monitoring Health Coach role. This form takes approximately 6 to 8 minutes to complete. Minimum qualifications: active Certified Medical Assistant (CMA) credential, 2+ years of Medical Assistant experience working with adults, and current U.S. residence. Your information will be kept confidential per our privacy notice.
Reach out at mike.jobe@quokkacare.iofor any questions about this role.
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