Remote RN Triage Line Nurse — Telehealth Support (Arkansas)

Arisa Health, Inc.; Arkansas; Hybrid; USD 65,000 - 85,000; Full time

Job summary

Arisa Health is seeking an experienced Registered Nurse to work remotely in Arkansas as an RN Triage Line Nurse. This role provides timely, safe, and client-centered telephone assessment and clinical support to Arisa Health clients.

The RN Triage Line Nurse serves as a critical connection between patients, providers, pharmacies, and the care team by addressing clinical questions, medication needs, appointment concerns, and urgent or crisis situations.

Qualifications

• Associates Degree or specialized training required.
• Current RN licensure in Arkansas.
• 2-5 years of related nursing experience.
• Strong clinical judgement and decision making.
• Excellent verbal and written communication skills.
• Knowledge of medications, dosing, indications, and potential adverse effects.
• Strong organizational, documentation, and prioritization skills.
• Ability to remain calm under high-stress situations.

Responsibilities

• Triage incoming patient calls and assess the nature and urgency of clinical concerns.
• Provide nursing guidance within scope of practice and established protocols.
• Review medication refill gaps when clinically appropriate.
• Complete and submit medication and treatment prior authorization requests.
• Assess patients to mental health professionals, crisis services, or other appropriate resources based on clinical need.
• Accurately document triage assessments, interventions, referrals, and follow up recommendations.
• Coordinate care and communication among patients, nurses, physicians, mental health professionals, pharmacies, scheduling staff, and other members of the interdisciplinary team.

Skills

Communication skills

Clinical judgment

Decision making

Organizational skills

Documentation

Education

Associates Degree or Specialized Training

Registered Nurse Licensure in Arkansas

Job description

Arisa Health is seeking an experienced Registered Nurse to work remotely in Arkansas as an RN Triage Line Nurse. This role provides timely, safe, and client-centered telephone assessment and clinical support to Arisa Health clients.

The RN Triage Line Nurse serves as a critical connection between patients, providers, pharmacies, and the care team by addressing clinical questions, medication needs, appointment concerns, and urgent or crisis situations.