Remote RN Case Manager – El Paso (Telephonic)

UnitedHealth Group; El Paso (TX); Remote; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a Telephonic RN Case Manager to coordinate care across the continuum, provide education and treatment decision support to members. This role supports remote work for El Paso residents and requires an unrestricted Texas RN license and 3+ years of RN experience with at least 1 year in case management.

The position emphasizes strong communication, proficiency with Microsoft tools, and bilingual English/Spanish abilities, with a salary range based on experience and

Qualifications

• Current, unrestricted RN license in Texas.
• Ability to obtain multi-state RN Licensure.
• 3+ years of experience as a Registered Nurse in varied settings.
• 1+ years of case management experience.
• Proficient Microsoft skills (Word, Excel, Outlook, Windows 10).
• Access to high-speed internet from home.
• Dedicated, distraction-free workspace in home for home office.
• Bilingual English and Spanish.
• Driver's License and access to reliable transportation.

Responsibilities

• Make outbound calls and receive inbound calls to assess members' current health status.
• Identify gaps or barriers in treatment plans.
• Provide patient education to assist with self-management.
• Make referrals to outside sources.
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction.
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels.
• Manage high-volume, customer-service communications with members over the phone.

Skills

RN license

Case management

Microsoft Office

Internet at home

Bilingual English/Spanish

Driver's license

Education

BSN

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows 10

Job description

UnitedHealth Group is seeking a Telephonic RN Case Manager to coordinate care across the continuum, provide education and treatment decision support to members. This role supports remote work for El Paso residents and requires an unrestricted Texas RN license and 3+ years of RN experience with at least 1 year in case management.

The position emphasizes strong communication, proficiency with Microsoft tools, and bilingual English/Spanish abilities, with a salary range based on experience and