Remote RN: Behavioral Health Concierge Care Manager

BlueCross and BlueShield of South Carolina

United States

Remote

USD 58,000 - 110,000

Full time

13 days ago

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Benefits offered by this job

Subsidized health plans
401k retirement savings plan with team
Life Insurance
Paid Time Off
Education Assistance
Service Recognition
National discounts

Job summary

BlueCross BlueShield of South Carolina is seeking an RN Behavioral Health Concierge Care Manager to support over 2 million members nationwide. This full-time remote role focuses on high-touch care coordination for high-risk populations, education on prior authorizations, and developing individualized care plans to improve outcomes.

Work hours are 8:00am-5:00pm EST, Monday–Friday; remote home-office setup required. Must hold RN licensure in the U.S.

Qualifications

  • Active, unrestricted RN licensure in the United States or compact multi-state license.
  • Case management experience in health care; CMS/quality processes knowledge.
  • Proficiency with Microsoft Office and word processing software.
  • Ability to work independently and manage complex cases with discretion.
  • Strong communication, organization, and presentation skills.

Responsibilities

  • Directs day-to-day high-touch member management and care coordination.
  • Coordinates clinical services with providers, facilities, and social workers.
  • Participates in team training and quality assurance activities.
  • Prepares for external audits and supports program goals.

Skills

Communication skills
Organizational skills
Presentation skills
Spelling punctuation grammar
Oral and written communication
Analytical thinking
Discretion with confidential info
Independent work
Negotiation

Education

Associate’s degree in nursing
Graduate of Accredited School of Nursing
Master’s degree in social work/psychology/counseling

Tools

Microsoft Word
PowerPoint
Excel
TMCS
LiveOps
MDDS
BlueVue
Microsoft Office

Job description

BlueCross BlueShield of South Carolina is seeking an RN Behavioral Health Concierge Care Manager to support over 2 million members nationwide. This full-time remote role focuses on high-touch care coordination for high-risk populations, education on prior authorizations, and developing individualized care plans to improve outcomes.

Work hours are 8:00am-5:00pm EST, Monday–Friday; remote home-office setup required. Must hold RN licensure in the U.S.

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