Remote RN: 24/7 Telephonic Injury Triage

Medcor; United States; Remote; USD 33,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health and dental insurance

401K with match

Job summary

Medcor is seeking a full-time Registered Nurse for its remote 24/7 Occupational Health triage call center, with 8- or 10-hour overnight shifts (11:00pm–9:00am).

The role requires strong phone skills, HIPAA-compliant documentation, and the ability to navigate multiple software systems while using proprietary triage algorithms.

Training lasts six weeks (classroom 3 weeks + 3 weeks precepting) before transitioning to the permanent schedule and a weekend/holiday rotation.

Qualifications

• Valid RN license and current BLS (CPR) certification.
• Ability to handle high volume calls and multitask on computer systems.
• Strong typing speed and proficient with related software.

Responsibilities

• Manage a rapid flow of incoming calls in a call center environment.
• Document each call efficiently and accurately.
• Monitor call center goals, productivity metrics, and statistics.
• Follow HIPAA compliance policies and protect patient privacy.
• Provide excellent customer service to clients and employees.
• Conduct accurate triage using Medcor algorithms.

Skills

RN license

BLS (CPR)

30 WPM typing

Call center experience

Occupational health experience

Job description

Medcor is seeking a full-time Registered Nurse for its remote 24/7 Occupational Health triage call center, with 8- or 10-hour overnight shifts (11:00pm–9:00am).

The role requires strong phone skills, HIPAA-compliant documentation, and the ability to navigate multiple software systems while using proprietary triage algorithms.

Training lasts six weeks (classroom 3 weeks + 3 weeks precepting) before transitioning to the permanent schedule and a weekend/holiday rotation.