Remote RMA Data Entry Specialist | Precision & Compliance

Vigilant Global Trade Services, LLC; Kansas; Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance (HSA/FSA)

Vision insurance

Dental insurance

Supplemental insurance (STD, LTD, Life

AD&D

Employee Assistance Program (EAP)

401K plan with company match

Employee Perks Program

Job summary

Vigilant Global Trade Services, LLC is seeking a detail‑oriented RMA Data Entry Analyst to support the Operations team from a remote home office. You will enter, review, and maintain RMA and import data, ensuring documentation and client records are accurate and compliant.

The role requires independent work, strong organization, and the ability to manage shared inbox communications with shipments and RMAs, while maintaining timeliness and quality in a fast‑paced environment.

Qualifications

• Bachelor’s Degree preferred in Business or related field.
• Data entry or administrative experience preferred
• Familiarity with invoices and general U.S. customs clearance processes helpful.
• Experience reviewing import documents and identifying discrepancies.
• Proficiency with Microsoft Office products including Outlook, Excel, Word, and SharePoint.
• Ability to work within a shared inbox environment (sorting, categorizing, moving emails).
• Strong attention to detail skills and ability to work independently.

Responsibilities

• RMA Data Entry — Enter, update, and maintain RMA data across internal systems and Excel‑based logs.
• Import Document Review — Review import documents for accuracy, completeness, and compliance; identify discrepancies or red flags.
• Shared Inbox Management — Organize, categorize, search, and respond to emails related to active shipments and RMA activity.
• Excel Log Maintenance — Work within complex Excel logs containing filters, formulas, and conditional formatting.
• Shipment Coordination — Support tracking of active shipments and ensure timely movement of required documentation.
• Cross‑Functional Collaboration — Communicate effectively with Vigilant staff, partners, and clients to resolve issues and maintain workflow continuity.
• Quality & Compliance — Ensure all data entry and documentation meet internal standards and client requirements.
• Proactive Issue Resolution — Identify potential problems early and pursue solutions aligned with company values.

Skills

Data entry

Attention to detail

Independent work

Communication

Analytical skills

Education

Bachelor’s Degree

Tools

Excel

Outlook

Word

SharePoint

Job description

Vigilant Global Trade Services, LLC is seeking a detail‑oriented RMA Data Entry Analyst to support the Operations team from a remote home office. You will enter, review, and maintain RMA and import data, ensuring documentation and client records are accurate and compliant.

The role requires independent work, strong organization, and the ability to manage shared inbox communications with shipments and RMAs, while maintaining timeliness and quality in a fast‑paced environment.