Remote Retirement & Refund Applications Specialist

Minnesota PERA; Saint Paul (MN); Híbrido; USD 31.000 - 42.000; Jornada completa

Descripción de la vacante

Public Employees Retirement Association (PERA) is seeking a Retirement & Refund Applications Specialist in St. Paul to review and audit retirement and refund applications, verify documentation, and ensure compliance with state and federal requirements.

You will serve as a resource to coworkers and support staff with complex benefit processes. The role emphasizes accuracy, customer service, and clear communication with members and internal teams, with a hybrid work schedule and in-office days at

Formación

• Data entry experience with accuracy and data integrity.
• Strong customer service and ability to explain policies clearly.
• Proficient in MS Office and document management tools.
• Spreadsheet proficiency for data reporting.
• Excellent written and verbal communication.

Responsabilidades

• Review and audit retirement and refund applications.
• Verify supporting documentation and resolve issues.
• Maintain critical member records and data accuracy.
• Provide guidance on benefit application processes to staff.
• Assist internal teams with questions on retirement payments.

Conocimientos

Data entry

Customer service

MS Office

Excel/Sheets

Communication

Educación

Associate's degree in Business or Office Technology

Herramientas

Microsoft Teams

Outlook

SharePoint

Word

Google Sheets

Excel

Descripción del empleo

Public Employees Retirement Association (PERA) is seeking a Retirement & Refund Applications Specialist in St. Paul to review and audit retirement and refund applications, verify documentation, and ensure compliance with state and federal requirements.

You will serve as a resource to coworkers and support staff with complex benefit processes. The role emphasizes accuracy, customer service, and clear communication with members and internal teams, with a hybrid work schedule and in-office days at