Remote Reservations & Hospitality Support Specialist

Network Travel Careers; Chicago (IL); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote work

Training provided

Job summary

Network Travel Careers seeks an Online Hospitality Support Coordinator to provide remote administrative and client support related to reservations, scheduling, and service delivery.

You will coordinate accommodations, manage reservations, and communicate professionally with clients across email and phone. This role emphasizes organization, accuracy, and independent work in a virtual environment, with training and resources provided to help you succeed in a fully remote team.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Written and verbal communication

Organizational skills

Remote work experience

Attention to detail

Tools

Email platforms

Online collaboration tools

Job description

Network Travel Careers seeks an Online Hospitality Support Coordinator to provide remote administrative and client support related to reservations, scheduling, and service delivery.

You will coordinate accommodations, manage reservations, and communicate professionally with clients across email and phone. This role emphasizes organization, accuracy, and independent work in a virtual environment, with training and resources provided to help you succeed in a fully remote team.