Remote Reservations Concierge

Network Travel Careers; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Job summary

Network Travel Careers is seeking a detail-oriented Remote Reservation Support Specialist to assist clients with reservation requests and provide administrative support for scheduling services in a fully remote role.

You will coordinate bookings across categories, maintain accurate client records, communicate professionally by email or phone, and follow established processes to ensure a smooth customer experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Strong written and verbal comms

Attention to detail

Organizational abilities

Experience with online systems

Tools

Email platforms

Job description

Network Travel Careers is seeking a detail-oriented Remote Reservation Support Specialist to assist clients with reservation requests and provide administrative support for scheduling services in a fully remote role.

You will coordinate bookings across categories, maintain accurate client records, communicate professionally by email or phone, and follow established processes to ensure a smooth customer experience.