Remote Reservations & Client Experience Specialist

Aisles & Abroad; Georgia (VT); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible remote

Structured onboarding

Growth opportunities

Collaborative team

Job summary

Aisles & Abroad is seeking a dependable Customer Service & Reservations Associate to support client inquiries and coordinate reservations in a fully remote role. You will manage requests, provide timely updates, and ensure a smooth, positive client experience.

The position is remote, requires strong organizational skills, and offers ongoing onboarding and opportunities for growth within a collaborative team environment. Salary ranges from $45,000 to $70,000 per year.

Qualifications

• Strong customer service and communication abilities.
• Excellent organizational and time management skills.
• Ability to work independently in a remote environment.
• Detail-oriented with strong follow-through.
• Comfortable using email, online platforms, and scheduling tools.

Responsibilities

• Respond to client inquiries related to services, scheduling, and reservations.
• Assist with coordinating reservation details based on client needs and preferences.
• Provide clear updates, confirmations, and follow-ups.
• Maintain accurate records of client interactions and reservation details.
• Monitor timelines to ensure all requests are completed efficiently.
• Support a consistent and high-quality client experience.

Skills

Customer service

Communication

Organizational skills

Independent work

Detail-oriented

Tools

Email

Scheduling tools

Online platforms

Job description

Aisles & Abroad is seeking a dependable Customer Service & Reservations Associate to support client inquiries and coordinate reservations in a fully remote role. You will manage requests, provide timely updates, and ensure a smooth, positive client experience.

The position is remote, requires strong organizational skills, and offers ongoing onboarding and opportunities for growth within a collaborative team environment. Salary ranges from $45,000 to $70,000 per year.