Remote Research Associate, Market Insights

Whatnot

San Francisco (CA)

Hybrid

USD 135,000 - 150,000

Full time

7 days ago
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Benefits offered by this job

Health Insurance options including Med
Work From Home Support
Home office setup allowance
Monthly cell phone/internet allowance
Wellness allowance
Childcare allowance
401k with employer match (US)
Parental leave
Dogfood budget
Life-time family planning benefit

Job summary

Whatnot is seeking a Research Associate to drive strategic decisions by conducting rigorous research, analyzing data, and delivering actionable insights for product, policy, and strategy. You will collaborate with Product, Trust & Risk, Strategy & Ops, and other cross‑functional partners to understand user behaviors and support innovation in our rapidly growing marketplace.

You will run studies, synthesize findings, and partner with teams to translate insights into impact while upholding data

Qualifications

  • Bachelor’s degree in a related field or equivalent experience. An advanced degree is welcome.

Responsibilities

  • Support design and execution of research initiatives: competitive deep dives, market research, surveys, interviews, and user feedback studies.
  • Collect and analyze data to interpret trends and help clarify community and business problems.
  • Produce clear, compelling reports, visualizations, and presentations to inform product, policy, and strategy.
  • Partner cross-functionally with teams such as Trust & Risk, Product, and Operations to ensure insights translate into impact.
  • Conduct literature reviews and secondary research to contextualize findings within broader market or industry trends.
  • Assist with development of research plans, measurement frameworks, and post‑study retrospectives.
  • Ensure research processes meet ethical standards and data integrity best practices.
  • Own research projects end-to-end by taking initiative, iterating quickly, and delivering with quality.

Skills

Qualitative research
Quantitative research
Survey design
Interview moderation
Data interpretation
Report writing
Cross-functional collaboration
Generative AI tools
Product knowledge

Education

Bachelor's degree or equivalent
Advanced degree welcome

Tools

Excel
Qualtrics
SurveyMonkey
SQL
Tableau
Looker

Job description

Whatnot is seeking a Research Associate to drive strategic decisions by conducting rigorous research, analyzing data, and delivering actionable insights for product, policy, and strategy. You will collaborate with Product, Trust & Risk, Strategy & Ops, and other cross‑functional partners to understand user behaviors and support innovation in our rapidly growing marketplace.

You will run studies, synthesize findings, and partner with teams to translate insights into impact while upholding data

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