Remote Release of Information Specialist

Stine; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company seeks a Remote Release of Information Specialist to manage medical record requests with precision and care. This role involves utilizing specialized software to ensure compliance with HIPAA regulations while providing exceptional customer service. Ideal candidates will have a strong attention to detail and a background in medical records or clerical work. Join a dynamic team where your contributions will support the effective operation of the department and uphold the company's values. If you're ready to make a difference in healthcare information management, this is the opportunity for you!

Qualifications

• 2+ years of medical record experience required.
• Experience in a healthcare setting preferred.

Responsibilities

• Process medical ROI requests efficiently using Verisma software.
• Provide exemplary customer service across various channels.

Skills

Detail-oriented

Customer service

HIPAA knowledge

Clerical skills

Education

High School Diploma or equivalent

RHIT certification

Some college

Tools

Verisma Software

Microsoft Office Suite

Desktop computer

Scanner

Job description

Remote Release of Information Specialist

Friday, April 4, 2025

Release of Information Specialist

Summary of Position:

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. The primary supervisor is the Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone, and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.