Remote Release of Information Specialist

Verisma; United States; A distancia; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Verisma is seeking a Remote Release of Information Specialist (ROIS) to initiate and manage the ROI process using Verisma Software. The role supports clients on-site, at client facilities, or remotely, reporting to the Manager of Operations, Release of Information.

You will process ROI requests, ensure accuracy, and maintain HIPAA compliance while delivering excellent customer service. The position offers flexible remote options and opportunities to train and grow within the department.

Formación

• HS Diploma or equivalent; some college preferred.
• 2+ years of medical record experience.
• 2+ years of clerical/office experience.
• Experience with general office equipment including scanner and Microsoft Office Suite.
• Experience in a healthcare setting preferred.
• Knowledge of HIPAA and state release regulations preferred.
• Ability to work independently.
• Must be detail oriented.

Responsabilidades

• Input data into Verisma Software to initiate the ROI process.
• Process ROI requests in a timely and efficient manner.
• Utilize Verisma software applications for processing requests.
• Support resolution of HIPAA-related release issues.
• Organize records and documents to complete ROI workflows.
• Read and interpret medical records, forms, and authorizations.
• Provide exemplary customer service in person, on the phone, and via email.
• Maintain confidentiality and adhere to company policies.
• Attend training sessions as required.
• Uphold Verisma company values.

Conocimientos

Medical records

Attention to detail

Independent worker

Customer service

Microsoft Office

Educación

HS Diploma or equivalent

Some college preferred

Herramientas

Verisma software

Scanner

Descripción del empleo

Remote Release of Information Specialist (ROIS)

Summary Of Position

The Release of Information Specialist (ROISI) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications

• HS Diploma or equivalent, some college preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented