Release of Information Specialist II

Verisma; United States; Hybrid; USD 30,000 - 41,000; Full time

Job summary

Verisma is seeking a Release of Information Specialist II (ROIS II) to initiate the medical record release process using Verisma Software. This role may be based in a Verisma facility, at a client site, or performed remotely.

The primary supervisor is the Manager of Operations, Release of Information. Key duties include processing ROI requests promptly, organizing records, interpreting medical forms, and delivering excellent customer service in person, by phone, or email.

Qualifications

• HS Diploma or equivalent, some college preferred.
• RHIT certification, preferred.
• 2+ years of medical record experience.
• 2+ years of experience completing clerical or office work.
• Experience using Microsoft Office Suite to complete tasks.
• Experience in a healthcare setting, preferred.
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred.
• Must be able to work independently.
• Must be detail oriented.

Responsibilities

• Process medical ROI requests in a timely and efficient manner.
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Skills

Attention to detail

Independent worker

Customer service

Healthcare knowledge

HIPAA knowledge

Education

HS Diploma or equivalent, some college preferred

RHIT certification, preferred

Tools

Microsoft Office Suite

Job description

Release of Information Specialist II (ROIS II)

SummaryofPosition:

TheReleaseofInformation Specialist II(ROIS II) initiatesthemedicalrecord releaseprocessbyinputtingdatainto Verisma Software.The ROIS II works quickly and carefully to ensure documentation is processed accurately and efficiently. This positioncouldbe basedout ofa Verismafacility,at aclient site, orinsomeinstancesmaybe doneremotely.Theprimary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented