Remote Refund Specialist I: Overpayments & Billing

US Acute Care Solutions; Columbus (OH); Remoto; USD 22.000 - 42.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, vision

401(k) plan

Paid time off

HSA/FSA options

Life insurance

Resumo da vaga

US Acute Care Solutions is seeking a Refund Specialist I to thoroughly research patient accounts, identify overpayments, and ensure accurate refunds within the Athena Billing System. This remote role requires attention to detail and clear communication with patients, payors, and team members.

You will verify payment application details, trace deposit origins, perform adjustments, and document all corrections in Athena, Cedar Patient Portal, and related systems to maintain financial accuracy and

Qualificações

• High attention to detail in financial data.
• Experience with medical insurance and payer processes.
• Familiarity with refunds and overpayments workflows.

Responsabilidades

• Investigate refunds and credits by reviewing patient accounts.
• Verify payment application details for accuracy.
• Trace deposits and detect duplicate postings.
• Initiate refunds through Cedar Portal or Athena.
• Document all corrections in Athena and related systems.
• Communicate professionally with patients, payors, and staff.

Conhecimentos

Attention to detail

Communication skills

Problem solving

Multitasking

Overtime flexibility

Formação

High school diploma or equivalent

Ferramentas

AthenaOne Billing System

Cedar Patient Portal

Excel

Descrição da vaga

US Acute Care Solutions is seeking a Refund Specialist I to thoroughly research patient accounts, identify overpayments, and ensure accurate refunds within the Athena Billing System. This remote role requires attention to detail and clear communication with patients, payors, and team members.

You will verify payment application details, trace deposit origins, perform adjustments, and document all corrections in Athena, Cedar Patient Portal, and related systems to maintain financial accuracy and