Remote Rater Services Coordinator for Clinical Trials

Cogstate; United States; Remote; USD 63,000 - 69,000; Full time

Benefits offered by this job

Remote work

20 days PTO

401(k) matching

Health, dental & vision insurance

Disability insurance

Learning & development

Job summary

Cogstate Ltd. is seeking a Coordinator, Rater Services to support multiple operational activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and Study Administration.

You will coordinate study documentation, trackers, and communications with sites, clinicians, raters, sponsors, and internal stakeholders. The role offers remote work within the United States and opportunities to contribute to quality management, regulatory adherence, and continuous process

Qualifications

• Bachelor’s degree and/or 1+ years of relevant experience.
• Clinical research, healthcare, operations, customer service, project coordination, or related industry experience preferred.
• Excellent written and verbal communication skills in English and Japanese OR Mandarin.

Responsibilities

• Coordinate day-to-day operational activities supporting the delivery of clinical trials and Rater Services programs.
• Serve as a point of contact for sites, clinicians, raters, CRAs, sponsors, and internal stakeholders, providing timely support and communication.
• Maintain accurate study documentation, trackers, reports, and records while managing high-volume communications and scheduling activities.
• Support study start-up, conduct, and close-out activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and other operational functions as needed.
• Monitor study progress and follow up on outstanding actions to help ensure project timelines and deliverables are met.
• Assist with operational reporting, quality activities, and tracking deliverables against project requirements.
• Collaborate with Study Managers and functional teams to provide flexible support across multiple operational areas and changing business priorities.
• Manage assigned responsibilities in accordance with company SOPs, quality standards, and applicable regulatory requirements.
• Contribute to continuous process improvement initiatives and support additional operational activities as required.

Skills

English proficiency

Japanese or Mandarin

Communication

Multi-tasking

Education

Bachelor’s degree

Tools

Clinical software

Job description

Cogstate Ltd. is seeking a Coordinator, Rater Services to support multiple operational activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and Study Administration.

You will coordinate study documentation, trackers, and communications with sites, clinicians, raters, sponsors, and internal stakeholders. The role offers remote work within the United States and opportunities to contribute to quality management, regulatory adherence, and continuous process