A leading cloud services provider is seeking a Managed Services Consultant to join their Quality team. This remote, full-time role involves providing ongoing consulting services to clients using Quality Management Systems. Responsibilities include configuring applications for clients, delivering user training, and providing support for quality processes. Ideal candidates should have experience in Life Sciences or Healthcare industries, excellent communication skills, and a strong customer service background. Flexible work arrangements allow for an optimal work-life balance.
Qualifications
Experience with configuring/supporting/implementing software in Life Sciences or Healthcare.
Ability to understand client needs and articulate solutions.
Strong verbal and written communication skills.
Responsibilities
Provide post-go-live support for multiple clients.
Configuration of Vault applications to meet client needs.
Bulk import/export of content and data.
Skills
Customer service
Organizational skills
Communication skills
Tools
Veeva Vault
SharePoint
Documentum D2
Job description
A leading cloud services provider is seeking a Managed Services Consultant to join their Quality team. This remote, full-time role involves providing ongoing consulting services to clients using Quality Management Systems. Responsibilities include configuring applications for clients, delivering user training, and providing support for quality processes. Ideal candidates should have experience in Life Sciences or Healthcare industries, excellent communication skills, and a strong customer service background. Flexible work arrangements allow for an optimal work-life balance.