Remote Quality Improvement Specialist

Vibrant Emotional Health; United States; Remote; USD 3,784,000 - 6,956,000; Full time

Benefits offered by this job

Excellent comprehensive benefits

401K plan

Job summary

Vibrant Emotional Health is seeking a Specialist, Quality Improvement to join our remote team. You will assist in developing and coordinating a formal quality improvement plan across our crisis center network, and ensure timely, accurate QI reporting to funders.

The role requires strong analytical skills, proficiency in Microsoft Office and Google Suite, and experience with data analysis and program KPIs. A Bachelor's degree is required, with preference for healthcare or public health

Qualifications

• Bachelor's degree required; Master's degree preferred in Healthcare, Public Health or Social Sciences.
• Experience at a crisis center or interest in mental health/suicide prevention; nonprofit sector experience preferred.
• Experience with compliance and quality improvement activities and data analysis preferred.

Responsibilities

• Assist with developing and coordinating a formal quality improvement plan across a large network of crisis centers to achieve quality improvement goals.
• Support with monitoring internal QI activities and ensure adherence to all funder and agency QI goals; ensuring all deliverables are met.
• Support with ensuring all QI/Outcome reports for external funders/stakeholders (SAMSHA; Vibrant QI Report; Board Reports, Committee Reports, etc.) are completed promptly.
• Assist with monitoring, analyzing, and reporting on performance, and support with developing strategies for improvement.
• Coordinate and support with leading regular program QI meetings to review program outcomes/deliverables/KPIs.
• Collaborate with other departments to develop proactive QI activities to ensure member crisis center's compliance with contracted Lifeline operational and clinical KPIs.
• Conducts analysis and investigation of claims/complaints/grievances against their organization or crisis centers, including failure to adhere to recommended best practices or mandated policies and procedures.
• Conducts data collection, utilizing analysis and measurement skills to set key performance indicators and measure progress.
• Works cohesively alongside a team of Quality Improvement Specialists
• Prepares written reports, assembles data, and develops charts and graphs representing key performance indicators and other data
• Performs other duties/responsibilities, as assigned, within the scope of the position.

Skills

Analytical skills

Microsoft Office

Google Suite

Data analysis

Public speaking

Customer service

Project management

Team collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Google Suite

Job description

Vibrant Emotional Health is seeking a Specialist, Quality Improvement to join our remote team. You will assist in developing and coordinating a formal quality improvement plan across our crisis center network, and ensure timely, accurate QI reporting to funders.

The role requires strong analytical skills, proficiency in Microsoft Office and Google Suite, and experience with data analysis and program KPIs. A Bachelor's degree is required, with preference for healthcare or public health