Remote Quality Assurance Auditor - Data Quality & Compliance

Sedgwick Claims Management Services Ltd; Georgia; À distance; USD 60 000 - 75 000; Plein temps

Résumé du poste

Sedgwick Claims Management Services Ltd seeks a Quality Assurance Specialist- Auto to assess and confirm data quality and performance of investigative partners and internal resources by conducting quality audits of case files and client records.

Responsibilities include identifying trends, supporting process improvements, and delivering audit results for quarterly reports. A Bachelor's degree and four years’ investigative experience are preferred; CCC estimating software knowledge is a plus.

Qualifications

• Bachelor's degree preferred.
• Four years of investigative experience required.
• PC literate; proficient with MS Office.
• Strong written and verbal communication skills.

Responsabilités

• Assess performance of internal, client or vendor case files at regular intervals for accuracy and compliance.
• Identify trends and opportunities to improve service quality and efficiency.
• Compile audit results and submit to manager for review; support quarterly stewardship reports.
• Monitor action items and project plans with stakeholders and update vendor resources.

Connaissances

Oral and written communication

Analytical thinking

Organizational skills

Teamwork

Independent work

Formation

Bachelor's degree

Outils

CCC estimating software

Description du poste

Sedgwick Claims Management Services Ltd seeks a Quality Assurance Specialist- Auto to assess and confirm data quality and performance of investigative partners and internal resources by conducting quality audits of case files and client records.

Responsibilities include identifying trends, supporting process improvements, and delivering audit results for quarterly reports. A Bachelor's degree and four years’ investigative experience are preferred; CCC estimating software knowledge is a plus.