Remote QAPI & Quality Improvement Coordinator

ExactCare Pharmacy; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

The Quality Improvement (QI) Coordinator position at AnewHealth (formerly ExactCare) supports quality assurance and performance improvement across our pharmacy care division. You will help manage QRE reporting, monitor compliance, and assist with regulatory adherence to ensure patient safety and service quality.

Responsibilities include producing monthly quality reports, supporting cross‑functional improvement initiatives, and coordinating internal and client‑facing communications.

Qualifications

• 2+ years of pharmacy experience required.
• Experience in quality improvement or performance improvement in a healthcare setting is strongly preferred.
• Preferred: CPQHP/CPPS/CPHRM/Six Sigma certifications; Required: Pharmacy Technician Certification.

Responsibilities

• Monitor closed QREs in the ticketing system; verify data and close tickets per procedures.
• Support adherence to internal quality standards and regulatory guidelines.
• Partner with leaders to identify improvement opportunities and support training and onboarding.
• Generate and distribute quality and performance reports to stakeholders and clients.
• Coordinate and document monthly client communication reports and participate in QI meetings.

Skills

Communication

MS Office

Analytical thinking

Attention to detail

Independent

Patient safety

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

The Quality Improvement (QI) Coordinator position at AnewHealth (formerly ExactCare) supports quality assurance and performance improvement across our pharmacy care division. You will help manage QRE reporting, monitor compliance, and assist with regulatory adherence to ensure patient safety and service quality.

Responsibilities include producing monthly quality reports, supporting cross‑functional improvement initiatives, and coordinating internal and client‑facing communications.