Remote Provider Relations & Audit Specialist

EXL; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

Dynamic work environment

Structured mentoring program

Job summary

EXL is seeking a Provider Touch Specialist to manage provider relations remotely within the United States. This role is pivotal in assisting external providers with audit inquiries, training, and enhancing service interactions. Candidates should have substantial experience in healthcare, particularly in claims processing.

The position offers a competitive salary range of $65,000 – $80,000 based on qualifications, and includes comprehensive benefits like healthcare and 401(k) options, along with opportunities for professional growth.

Qualifications

• 4+ years of experience in healthcare or managed care settings.
• 3+ years of direct provider-facing experience.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the primary contact for provider inquiries.
• Provide training on claims audit submissions.
• Assist providers in optimizing portal usage.

Skills

Claims processing

Healthcare knowledge

Interpersonal skills

Customer service mindset

Microsoft Office

Power BI

Tools

Data software applications

Job description

EXL is seeking a Provider Touch Specialist to manage provider relations remotely within the United States. This role is pivotal in assisting external providers with audit inquiries, training, and enhancing service interactions. Candidates should have substantial experience in healthcare, particularly in claims processing.

The position offers a competitive salary range of $65,000 – $80,000 based on qualifications, and includes comprehensive benefits like healthcare and 401(k) options, along with opportunities for professional growth.