Remote Provider Enrollment Supervisor

Francisco Partners; Carmel (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Zotec Partners, a leading healthcare solutions company, is seeking a Provider Enrollment Supervisor to oversee daily enrollment team workflows. This remote role involves guiding staff, coordinating with enterprise clients, and ensuring timely enrollment processes.

You will mentor new hires, handle complex inquiries, and contribute to performance evaluations while partnering with management on client implementations and post-implementation support.

Qualifications

• 2-4 years of provider enrollment experience.
• High level of understanding of physician billing.
• Ability to understand, analyze and interpret complex documents.
• Excellent communication and problem-solving skills.
• Capable of prioritizing workflow and able to ensure deadlines are met.
• Ability to multitask and maintain attention to detail.
• Proficiency in Microsoft Word, Outlook and Excel.
• Professionally exercises discretion and independent judgment in day-to-day work.

Responsibilities

• Maintain relationships with client/CRM and participate in client calls for at least two enterprise clients.
• Assist with alert assignment from team queue and assist with more complex alerts.
• Assist staff with process and enrollment questions and problem solving.
• Frequent reporting review & distribution.
• Collaborate with staff, clients, client services and other operations on complex issues.
• Assist manager with client implementation and post implementation.
• Process integration, training, and mentoring new hires and existing staff.
• Manage timecard and PTO process.
• Assist with writing and delivering employee performance evaluations.

Skills

Provider enrollment experience

Physician billing understanding

Communication skills

Analytical thinking

Time management

Detail oriented

MS Word/Outlook/Excel

Discretion and judgment

Education

High School Diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office

Job description

Zotec Partners, a leading healthcare solutions company, is seeking a Provider Enrollment Supervisor to oversee daily enrollment team workflows. This remote role involves guiding staff, coordinating with enterprise clients, and ensuring timely enrollment processes.

You will mentor new hires, handle complex inquiries, and contribute to performance evaluations while partnering with management on client implementations and post-implementation support.