Remote Provider Enrollment Specialist

TEKsystems; California (MO); Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability coverage

HSA contribution

Mileage/Transit benefits

Employee Assistance Program

Paid Time Off

Job summary

BetterHelp seeks detail-oriented Provider Enrollment Specialists to support healthcare provider enrollment activities. This role focuses on managing enrollment requests, tracking application statuses, maintaining accurate documentation, and communicating with providers throughout the enrollment process.

You will manage enrollment processes with various payers, monitor emails, track statuses, prepare submissions, obtain missing information, and follow up regularly to ensure timely enrollments.

Qualifications

• 1-2 years of experience in provider enrollment, credentialing, or healthcare administration.
• Strong organizational, communication, and problem-solving skills.
• Customer service-oriented mindset.
• Familiarity with CAQH and payer enrollment workflows.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage provider enrollment processes with various insurance payers.
• Review daily email communications for approvals, requests and status updates.
• Track and update enrollment statuses using spreadsheets and internal systems.
• Submit requests and complete enrollment actions once provider authorization is obtained.
• Contact providers to obtain missing information or required documentation.
• Follow up on submitted applications approximately every 15 days.
• Maintain accurate records and documentation of enrollment activities.
• Handle a high volume of requests (20–70 per day).
• Use templated email responses while maintaining professional communication.
• Follow established outreach and follow-up processes.
• Verify requests are complete before processing.
• Assist with standard enrollments and more complex new provider enrollment cases.

Skills

Organization

Communication

Problem solving

Multitasking

Customer service

Education

High school diploma

Associate's or Bachelor's in Healthcare Administration

Tools

CAQH

Spreadsheets

Internal systems

Job description

BetterHelp seeks detail-oriented Provider Enrollment Specialists to support healthcare provider enrollment activities. This role focuses on managing enrollment requests, tracking application statuses, maintaining accurate documentation, and communicating with providers throughout the enrollment process.

You will manage enrollment processes with various payers, monitor emails, track statuses, prepare submissions, obtain missing information, and follow up regularly to ensure timely enrollments.