Remote Property Claims Field Investigator

American Family Insurance; Crown Point (IN); Hybrid; USD 57,000 - 94,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401(k) contribution and pension plan

Paid time off program (23 days accrued annually)

Job summary

American Family Insurance is seeking a Claims Adjuster to investigate and maintain property claims from a remote location but requires fieldwork 80% of the time in Northwest Indiana. The role includes tasks like conducting field inspections, managing claims negotiations, and staying updated on policy information.

The ideal candidate should possess a valid driver's license, experience in customer-driven service, and knowledge of casualty coverages.

A comprehensive benefits package will be provided, including health insurance, a competitive 401(k) contribution, and paid time off.

Qualifications

• Experience providing customer-driven solutions and support.
• Experience handling 1st and 3rd party, multi-line claims.
• Solid understanding of casualty policy endorsements.

Responsibilities

• Investigate and maintain property claims and conduct field inspections.
• Handle moderately complex claims in Northwest Indiana.
• Respond to customer inquiries and manage claim negotiations.

Skills

Customer-driven solutions

Claims handling experience

Knowledge of casualty coverages

Negotiation skills

Education

Valid driver's license

State-specific property casualty claims licensing

Job description

American Family Insurance is seeking a Claims Adjuster to investigate and maintain property claims from a remote location but requires fieldwork 80% of the time in Northwest Indiana. The role includes tasks like conducting field inspections, managing claims negotiations, and staying updated on policy information.

The ideal candidate should possess a valid driver's license, experience in customer-driven service, and knowledge of casualty coverages.

A comprehensive benefits package will be provided, including health insurance, a competitive 401(k) contribution, and paid time off.