Remote Property Claims Field Inspector

State Farm; Austin (TX); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Annual raise

Bonus program

Health insurance

Tuition assistance

401(k) plan

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims from East Austin, TX. The role involves on-site inspections, evaluating damages, and guiding policyholders through the claims process with exceptional service.

The candidate will interact with policyholders, agents, and other stakeholders, gathering evidence, and preparing reports while negotiating settlements within policy limits.

Qualifications

• Must be able to investigate problems, evaluate information, and make sound decisions.
• Ability to interpret detailed policies and apply them accurately.
• Must quickly learn unfamiliar concepts and terminology and apply them practically.
• Excellent interaction with policyholders, agents and stakeholders to move claims forward.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Gather information, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust property claims up to the stated exposure and negotiate settlements within authority.
• Communicate clearly and empathetically with customers throughout the claims process.

Skills

Problem solving

Policy interpretation

Quick learner

Customer interaction

Communication

Attention to detail

Digital tools

Physical agility

Driver's license

Education

Bachelor's degree in Risk Management or related

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle accident and weather-related homeowner and commercial claims from East Austin, TX. The role involves on-site inspections, evaluating damages, and guiding policyholders through the claims process with exceptional service.

The candidate will interact with policyholders, agents, and other stakeholders, gathering evidence, and preparing reports while negotiating settlements within policy limits.