Remote Property & Casualty Insurance Agent — Training

Texas Professional Insurance Agents; Austin (TX); Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

Continuing education paid by employer

Career development support

Inclusive culture and global team

Base pay plus performance bonus

Health and wellness benefits

Job summary

TTEC is seeking a Licensed Property & Casualty Insurance Agent to work remotely. You will resolve insurance questions, handle escalations, and provide compassionate product guidance, contributing to a standout customer experience.

In this role you will respond to customer inquiries, conduct research to resolve issues, and may upsell to existing customers. A P&C license and strong communication are essential, with a strong emphasis on privacy and professional conduct.

Qualifications

• Active Property and Casualty License is required.
• At least 6 months of customer service experience.
• Strong written communication and grammar/spelling.
• Ability to multitask and assist multiple customers concurrently.
• Knowledge of privacy guidelines and product/service details.
• Solid computer skills and reliable high-speed internet (>25 Mbps).

Responsibilities

• Answer incoming communications from customers via calls or chat.
• Research and provide clear answers to resolve customer issues.
• Possibly upsell products or services to existing customers when appropriate.

Skills

Active Property & Casualty License

Customer service experience

Written communication

Multitasking

Privacy compliance

Computer literacy

High speed internet

Job description

TTEC is seeking a Licensed Property & Casualty Insurance Agent to work remotely. You will resolve insurance questions, handle escalations, and provide compassionate product guidance, contributing to a standout customer experience.

In this role you will respond to customer inquiries, conduct research to resolve issues, and may upsell to existing customers. A P&C license and strong communication are essential, with a strong emphasis on privacy and professional conduct.