Remote Project Coordinator - Customer Service & Scheduling

Unknown; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

Unknown is seeking a talented Remote Project Coordinator with customer service experience to join our team. You will be the primary point of contact and play an essential role in the company's success.

Key duties include handling calls, coordinating field events, scheduling appointments, and managing work authorizations and documentation. You will handle 20-30+ calls, 15-25 emails, and 10+ internal messages daily while switching between tools.

Qualifications

• Minimum 2 years of experience in project coordination or related roles.
• Excellent English (B2+) and proven remote work experience.
• Proficiency with project management tools and scheduling workflows.

Responsibilities

• Answer incoming calls professionally and make outbound calls to clients, technicians, and internal teams.
• Coordinate field events, schedule appointments, and manage work authorizations and documentation.
• Handle 20-30+ calls, 15-25 emails, and 10+ internal messages daily while switching between tools.

Skills

Project coordination

Customer service

Time management

Remote work

Scheduling

Tools

Excel

Google Sheets

Job description

Unknown is seeking a talented Remote Project Coordinator with customer service experience to join our team. You will be the primary point of contact and play an essential role in the company's success.

Key duties include handling calls, coordinating field events, scheduling appointments, and managing work authorizations and documentation. You will handle 20-30+ calls, 15-25 emails, and 10+ internal messages daily while switching between tools.